Computer telephony integration hotelling method and system
Computer telephony integration system and method
Computer telephony integration system and method
Computer telephony server with improved flexibility
Computer-telephony integration that uses features of an...
Computer/telephony integration logging application
Connection manager for integrating legacy telephony...
Connection manager for integrating legacy telephony...
Connection manager for integrating legacy telephony...
Contact center and method for tracking and acting on one and...
Contact center autopilot algorithms
Contact center autopilot architecture
Contact center business modeler
Contact center data integration with enterprise applications
Contact center management
Contact center system capable of handling multiple media...
Contact routing system and method
Contact server for call center for syncronizing simultaneous...
Context retention across multiple calls in a telephone...
Context-sensitive presentation of information to call-center age