Computer telephony server with improved flexibility

Details Computer telephony server with improved flexibility Computer telephony server with improved flexibility

2006-10-17

2006-10-17

Bui, Bing Q. (Department: 2614)

Telephonic communications

Centralized switching system

Call distribution to operator

C379S201020

Reexamination Certificate

active

07123712

ABSTRACT:
An improved computer telephony (CT) server which utilizes a standard message structure to communicate with applications, but may interface such applications to a variety of different telephony environments by translating the standard message structure used by such applications into the specific message structure required by each such telephony environment. The aforementioned telephony environments may include PBXs, ACDs, packet telephony environments and public switched telephone networks. The desired telephony environment may be chosen by the application, or by the computer telephony server, some combination of both, or entirely automatically.

REFERENCES:
patent: 5414762 (1995-05-01), Flisik et al.
patent: 5712903 (1998-01-01), Bartholomew et al.
patent: 5740231 (1998-04-01), Cohn et al.
patent: 5742905 (1998-04-01), Pepe et al.
patent: 5884032 (1999-03-01), Bateman et al.
patent: 5946386 (1999-08-01), Rogers et al.
patent: 6038227 (2000-03-01), Farris et al.
patent: 6058435 (2000-05-01), Sassin et al.
patent: 6069947 (2000-05-01), Evans et al.
patent: 6081591 (2000-06-01), Skoog
patent: 6094479 (2000-07-01), Lindeberg et al.
patent: 6130933 (2000-10-01), Miloslavsky
patent: 6246678 (2001-06-01), Erb et al.
patent: 6366578 (2002-04-01), Johnson
patent: 6445776 (2002-09-01), Shank et al.

Affiliated with

Also associated with

Rating

Computer telephony server with improved flexibility does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Computer telephony server with improved flexibility, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Computer telephony server with improved flexibility will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFUS-PAI-O-3698660