Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate
2005-12-06
2005-12-06
Tieu, Benny Q. (Department: 2642)
Telephonic communications
Centralized switching system
Call distribution to operator
C379S265020
Reexamination Certificate
active
06973175
ABSTRACT:
A method and system to dynamically associate a workstation with a teleset. Data related to the call are transferred to the workstation during the call. Forming the dynamic association between the workstation and the teleset can include determining a hostname for the workstation, searching for the hostname in configuration data, and, if the hostname is found, dynamically associating the workstation with a teleset associated with the hostname. A server can be notified to transfer data associated with a call on the teleset to the workstation.
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Copy of International Preliminary Examination Report as mailed from the International Preliminary Examining Authority on May 14, 2002 for International Application No. PCT/US01/40408, 7 pages.
Copy of International Preliminary Examination Report as mailed from the International Preliminary Examining Authority on Mar. 21, 2003 for International Application No. PCT/US01/40408, 11 pages.
Annadata Anil
Huang Kuang-Yang
Jay Henry D.
Malden Matthew S.
Rifai D'Ann Naylor
Siebel Systems Inc.
Tieu Benny Q.
Walkowski Barbara
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