Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate
2008-07-29
2008-07-29
Nguyen, Quynh H (Department: 2614)
Telephonic communications
Centralized switching system
Call distribution to operator
C379S221010
Reexamination Certificate
active
07406168
ABSTRACT:
In a telephony call management system, a method of distributing calls among a plurality of packet-based load balancing resources can include receiving over a telephony channel a call request specifying call information, comparing the call information with selection criteria to select one of the plurality of packet-based load balancing resources, and querying the selected packet-based load balancing resource to resolve the call request. A response from the selected packet-based load balancing resource can be received which indicates whether the call request can be resolved.
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Celi, Jr. Joseph
Gavagni Brett J.
Moore Victor S.
Zabolotskaya Margarita
Akerman & Senterfitt
International Business Machines - Corporation
Nguyen Quynh H
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