4. Telephonic communications
  5. Centralized switching system
  6. Call distribution to operator
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Feedback control of call processing in a communication...

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Flexible customer controlled telecommunications handling

Telephonic communications – Centralized switching system – Call distribution to operator
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Focused retrieval of selected data in a call center environment

Telephonic communications – Centralized switching system – Call distribution to operator
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Fuzzy-logic routing system for call routing with-in...

Telephonic communications – Centralized switching system – Call distribution to operator
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