4. Telephonic communications
  5. Centralized switching system
  6. Call distribution to operator
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Generalized customer profile editor for call center services

Telephonic communications – Centralized switching system – Call distribution to operator
Patent

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Generating media-specific interaction control programs

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Generation of communication system control scripts

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Graphical method and system for visualizing performance...

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Group exchange port (GXP)

Telephonic communications – Centralized switching system – Call distribution to operator
Patent

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Guest services management service

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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