4. Telephonic communications
  5. Centralized switching system
  6. Call distribution to operator
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Queue management system and method

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Queue managing system and method

Telephonic communications – Centralized switching system – Call distribution to operator
Patent

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Queue-based distinctive ringing in a call center system

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Queue-theoretic models for ideal integration of automated...

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Queued task/queued resource state forecaster

Telephonic communications – Centralized switching system – Call distribution to operator
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Queuing and routing telephone calls

Telephonic communications – Centralized switching system – Call distribution to operator
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Queuing apparatus and method for a cordless communication transc

Telephonic communications – Centralized switching system – Call distribution to operator
Patent

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Queuing calls for distribution

Telephonic communications – Centralized switching system – Call distribution to operator
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Queuing status reporting apparatus

Telephonic communications – Centralized switching system – Call distribution to operator
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