Method for reduced processing and improved remote monitoring...

Method for resynchronizing secondary database and primary databa

Method for routing calls to call centers based on statistical mo

Method for selecting and controlling the automatic dialing of a

Method for setting up a telephone connection and an exchange sys

Method for signaling and processing incoming calls for a...

Method for telephony call blending

Method for telephony call blending

Method for telephony call blending

Method for the distribution of calls in a communication network

Method for transmitting information between a switching...

Method of and apparatus wherein a telephone user on hold is...

Method of and system for call service system, and computer...

Method of delivering enterprise data through a call center

Method of delivering enterprise data through a call center

Method of designing a telecommunications call center interface

Method of distributing telephone calls to ordered agents

Method of dynamic load sharing between systems with automatic te

Method of establishing a communication channel to...

Method of multi-media transaction processing