Method for signaling and processing incoming calls for a...

Details Method for signaling and processing incoming calls for a... Method for signaling and processing incoming calls for a...

2006-04-11

2006-04-11

Bui, Bing Q. (Department: 2642)

Telephonic communications

Centralized switching system

Call distribution to operator

C379S265020

Reexamination Certificate

active

07027584

ABSTRACT:
The invention relates to a method for signaling and processing incoming calls for a call center. The invention further relates to a corresponding exchange and corresponding call center. According to the invention, incoming calls for the call center and the subscriber numbers of the callers are signaled to the call center by the exchange via an internet protocol link between the exchange and the call center.

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