System, a device, a computer program product and a method...
System, method and storage medium for connection to operator
System, method, and computer program product for network...
Systems and methods for analyzing contact center interactions
Systems and methods for calculating workforce staffing...
Systems and methods for data synchronization in a customer...
Systems and methods for detecting call blocking devices or...
Systems and methods for discovering customer center information
Systems and methods for endpoint recording using gateways
Systems and methods for integrating outsourcers
Systems and methods for providing audio information to...
Systems and methods for recording using virtual machines
Systems and methods for scalable hunt-group management
Systems and methods for scalable hunt-group management
Systems and methods for scheduling call center agents using...
Systems and methods for scheduling call center agents using...
Systems and methods for scheduling contact center agents
Systems and methods for servicing calls by service agents connec
Systems configured to distribute a telephone call,...
Systems, methods, and devices for an enhanced on-hold interface