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Cabling for buildings

Telephonic communications – Centralized switching system – Structure of equipment
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Call and connection control

Telephonic communications – Centralized switching system
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Call and data correspondence in a call-in center employing virtu

Telephonic communications – Centralized switching system – Call distribution to operator
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Call and data correspondence in a call-in center employing...

Telephonic communications – Centralized switching system – Call distribution to operator
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Call and data correspondence in a call-in center employing...

Telephonic communications – Centralized switching system – Call distribution to operator
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Call and data correspondence in a call-in center employing...

Telephonic communications – Centralized switching system – Call distribution to operator
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Call center administration manager

Telephonic communications – Centralized switching system – Call distribution to operator
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Call center administration manager

Telephonic communications – Centralized switching system – Call distribution to operator
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Call center administration manager with rules-based routing...

Telephonic communications – Centralized switching system – Call distribution to operator
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Call center agent selection that optimizes call wait times

Telephonic communications – Centralized switching system – Call distribution to operator
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Call center application data and interoperation architecture...

Telephonic communications – Centralized switching system – Call distribution to operator
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Call center first access resolution

Telephonic communications – Centralized switching system – Call distribution to operator
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Call center integration with operator services databases

Telephonic communications – Centralized switching system – Call distribution to operator
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Call center IVR and ACD scripting method and graphical user...

Telephonic communications – Centralized switching system – Call distribution to operator
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Call center management systems

Telephonic communications – Centralized switching system – Call distribution to operator
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Call center management systems

Telephonic communications – Centralized switching system – Call distribution to operator
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Call center management systems

Telephonic communications – Centralized switching system – Call distribution to operator
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Call center monitoring system

Telephonic communications – Centralized switching system – Call distribution to operator
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Call center outbound/inbound balance system

Telephonic communications – Centralized switching system – Call distribution to operator
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Call center posting program

Telephonic communications – Centralized switching system – Call distribution to operator
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