Data display system and method for displaying real-time data rel

Data driven configuration of call management applications

Data driven configuration of call management applications

Data messaging during telephony calls

DC level trip detector

Declarations for transformations within service sequences

Declarative ACD routing with service level optimization

Delay announcement group and time controller for a telephone sys

Desktop telephony application program for a call center agent

Detection of ground or loop start configuration in telephone loo

Determining expected call waiting time in a call center queue

Determining statistics about the behavior of a call center...

Device and method for expanding legacy switches

Device and method for generating a list of qualified call...

Device and system to facilitate remote customer-service

Device for connecting a data processing device to a...

Device for optimizing the circuit switching capacity of a...

Device for programming script sets in a telephone system

Device for upgrading a reporting system

Dial on-hold