Rack with circuit pack cable adapter and method of operation the

Rating parties according to party identities

Read-only in-memory tables for intelligent call processing...

Real-time client survey systems and methods

Real-time transaction routing augmented with forecast data...

Reassignment of agents

Recordal of call results in a predictive dialing application

Recordal of call results in a predictive dialing application

Recording invocation of communication sessions

Recording using proxy servers

Reducing resource consumption by ACD systems

Relationship building method for automated services

Remote ACD data base modification via telephone

Remote activation of call trace

Remote cable pair cross-connect system

Remote telecommunications system for automatic number...

Replacing telecommunications carrier equipment

Reservation system and method

Reservation system and method

Reserving resources for anticipated work items via simulated...