Multi-media contact center
Multi-service request within a contact center
Multi-site responsibility-based routing
Multi-tasking, web-based call center
Multi-user call waiting
Multilocation queuing for telephone calls
Multimedia augmented call coverage
Multimedia call distribution system
Multimedia managing and prioritized queuing system...
Multimedia queuing in a customer contact or call center
Multiple call handling in a call center
Multiple client remote agent network method
Multiple client remote agent network method
Multiple owner resource management
Multiple owner resource management
Multiple party telephone control system
Multiple queue resource management
Network based predictive dialing
Network call parking manager
Network group pickup