Method and apparatus for teleworking from remote terminals

Method and apparatus for the efficient utilization of trunk...

Method and apparatus for value-based queuing of telephone calls

Method and apparatus for value-based queuing of telephone calls

Method and apparatus for valve-based queuing of telephone calls

Method and computer program logic for providing an intelligent n

Method and computer readable medium for geographic agent...

Method and configuration for operation of an operator...

Method and device for estimating work skills, and computer...

Method and system for aggregating and analyzing data...

Method and system for allocating agent resources to a telephone

Method and system for analyzing customer communications with...

Method and system for anonymously testing for a human malady

Method and system for anonymously testing for a human malady

Method and system for anonymously testing for a human malady

Method and system for anonymously testing for a human malady

Method and system for assigning tasks to workers

Method and system for automated customer services

Method and system for automated customer support services

Method and system for automated unit service requests from a...