Method and system for automated unit service requests from a...

Details Method and system for automated unit service requests from a... Method and system for automated unit service requests from a...

2008-07-29

2008-07-29

Deane, William J (Department: 2614)

Telephonic communications

Centralized switching system

Call distribution to operator

C455S419000

Reexamination Certificate

active

07406169

ABSTRACT:
The current invention provides a method for automated unit service requests from a telematics unit. A unit request call trigger is set at the telematics unit from a call center. A unit request call is received based on the unit request call trigger. The telematics unit is configured in response to the received unit request call. A computer usable medium with suitable computer program code is employed for automated unit service requests from a telematics unit.

REFERENCES:
patent: 6960990 (2005-11-01), McKibbon
patent: 7123141 (2006-10-01), Contestabile
patent: 2002/0174360 (2002-11-01), Ikeda
patent: 2003/0139173 (2003-07-01), Mazzara, Jr. et al.
patent: 2003/0139179 (2003-07-01), Fuchs et al.
patent: 2003/0143976 (2003-07-01), Wang
patent: 2003/0162525 (2003-08-01), Stefan et al.
patent: 2003/0190030 (2003-10-01), Alton
patent: 2003/0217002 (2003-11-01), Enborg
patent: 2004/0012501 (2004-01-01), Mazzara et al.
patent: 2004/0023647 (2004-02-01), Mazzara, Jr. et al.
patent: 2004/0029574 (2004-02-01), Mazzara, Jr.
patent: 2004/0193343 (2004-09-01), Tan et al.
patent: 2004/0203569 (2004-10-01), Jijina et al.
patent: 2004/0203692 (2004-10-01), Schwinke et al.
patent: 2004/0259524 (2004-12-01), Watkins et al.
patent: 2004/0266392 (2004-12-01), Jiddou
patent: 2005/0017851 (2005-01-01), Allison
patent: 2005/0027438 (2005-02-01), Rockett et al.
patent: 2005/0100148 (2005-05-01), Watkins et al.
patent: 2005/0201545 (2005-09-01), Rockett et al.
patent: 2006/0052092 (2006-03-01), Schwinke et al.
patent: 2006/0082471 (2006-04-01), Rockett et al.
patent: WO 03/081560 (2003-02-01), None

Affiliated with

Also associated with

Rating

Method and system for automated unit service requests from a... does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Method and system for automated unit service requests from a..., we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Method and system for automated unit service requests from a... will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFUS-PAI-O-2805936