Call routing from first to second dialog of interactive...

Call routing from first to second dialog of interactive...

Call routing from manual to automated dialog of interactive...

Call routing from manual to automated dialog of interactive...

Call routing system and method of using the same

Call selection and agent selection in a call center based on...

Call selection based on continuum skill levels in a call center

Call sharing for inbound and outbound call center agents

Call-center call routing

Call-routing system and method

Campaign in a geo-spatial environment

Chime pulser for phone call backup interpreter

Circuit arrangement and method for announcement control

Combined caller and agent endpoint manager

Communication arrangement

Communication center methods and apparatus

Communication of user data to an automatic call distributor...

Communication system employing a personal assistant server...

Communication system employing a personal assistant server...

Communication system for telecommunication relay services