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Call center first access resolution

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Call center integration with operator services databases

Telephonic communications – Centralized switching system – Call distribution to operator
Patent

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Call center IVR and ACD scripting method and graphical user...

Telephonic communications – Centralized switching system – Call distribution to operator
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Call center management systems

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Call center management systems

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Call center management systems

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Call center monitoring system

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Call center outbound/inbound balance system

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Call center posting program

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Call center resource processor

Telephonic communications – Centralized switching system – Call distribution to operator
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Call center services for local calls using local number portabil

Telephonic communications – Centralized switching system – Call distribution to operator
Patent

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Call center system

Telephonic communications – Centralized switching system – Call distribution to operator
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Call center system

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Call center system for multiple transaction selections

Telephonic communications – Centralized switching system – Call distribution to operator
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Call center system for multiple transaction selections

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Call center system, method for receiving call, and a...

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Call center telephone and data flow connection system

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Call center with location queuing and dispatching

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Call centre

Telephonic communications – Centralized switching system – Call distribution to operator
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Call centre agent automated assistance

Telephonic communications – Centralized switching system – Call distribution to operator
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