Timely shut-down of a real-time work center

Timing and switching array and method

Tone detector

Tone sending device of electronic private branch exchange

Tone signal detecting method and tone signal detector

Tracing with keys and locks on a telecommunication network

TracM-task and resource automation for call center management

Transaction dependency manager

Transaction outcome state mapping

Transaction processing system and method

Transport apparatus for large network telecommunication equipmen

Two dimensional routing apparatus in an automatic call director-

Uninterrupted automatic call distribution during failure and...

Unique repository server in an operations and maintenance...

Unitary telephony frame arm extender

Universal multi-browser interface for customer service...

Unscheduled event task processing system

User-defined priority call router

Using information about software events to route contacts in...

Utilization of a local exchange network by a plurality of...