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Dynamic network call distributor

Telephonic communications – Centralized switching system
Patent

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Dynamic re-routing

Telephonic communications – Centralized switching system – Call distribution to operator
Patent

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Dynamic reallocation of calls to agent groups

Telephonic communications – Centralized switching system – Call distribution to operator
Patent

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Dynamic requeing to avoid latency in call-routing systems

Telephonic communications – Centralized switching system – Call distribution to operator
Patent

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Dynamic schedule profiler for ACD

Telephonic communications – Centralized switching system – Call distribution to operator
Patent

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Dynamic skill-based call routing

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Dynamic staffing of service centers to provide substantially...

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Dynamic, real-time call tracking for web-based customer...

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Dynamically allocating server resources to competing classes...

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Efficiency report generator

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Efficiency report incorporating communication switch statistics

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Efficiency report incorporating communication switch statistics

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Electrical power and telephone ringer signal distribution system

Telephonic communications – Centralized switching system – With generating of call associated substation signal
Patent

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Electronic cross-connect system

Telephonic communications – Centralized switching system – Switching controlled in response to called station...
Patent

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Electronic exchange apparatus having separated exchange unit and

Telephonic communications – Centralized switching system – Switching controlled in response to called station...
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Electronic mail message processing and routing for call...

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Electronic micro-controller conversion module for step by step s

Telephonic communications – Centralized switching system – Switching controlled in response to called station...
Patent

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Electronic step-by-step telephone switching system

Telephonic communications – Centralized switching system – Switching controlled in response to called station...
Patent

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Electronic telephone apparatus able to supply sync clock signals

Telephonic communications – Centralized switching system – Switching controlled in response to called station...
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Electronic telephone exchange and method of connecting ports of

Telephonic communications – Centralized switching system – Switching controlled in response to called station...
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