System and method for operating a plurality of call centers

System and method for optimized distribution of calls to...

System and method for optimizing call routing to an agent

System and method for overflow on demand in a telecommunications

System and method for precise DTMF signal detection

System and method for predictive contacts

System and method for predictive outdialing

System and method for preemptive goals based routing of...

System and method for preemptive goals based routing of...

System and method for presenting queue lengths of various...

System and method for prioritizing contacts

System and method for prioritizing telephone call campaigns...

System and method for processing and collecting data from a...

System and method for processing complaints

System and method for providing a baseline for quality...

System and method for providing a call back option for...

System and method for providing a call back option for...

System and method for providing a caller identification to a...

System and method for providing a message-based...

System and method for providing a multi-modal communications...