Telephonic communications – Centralized switching system – Call distribution to operator
Patent
1995-09-13
1997-12-09
Hong, Harry S.
Telephonic communications
Centralized switching system
Call distribution to operator
379 88, 379127, 379246, 379309, H04M 300, H04M 164, H04M 1500, H04Q 364
Patent
active
056968183
ABSTRACT:
A delay announcer groups and delay announcement time controller for a telephone system having a host computer for directing an incoming call based on information provided in the incoming call, for issuing a delay message based on information in the call, and for controlling the time of issuing the delay message based upon information in the incoming call.
REFERENCES:
patent: 5309505 (1994-05-01), Szlam et al.
patent: 5335269 (1994-08-01), Steinlicht
patent: 5500891 (1996-03-01), Harrington et al.
Blaha David
Doremus Lonnie
Hong Harry S.
Rockwell International Corp.
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