Generating media-specific interaction control programs

Details Generating media-specific interaction control programs Generating media-specific interaction control programs

2007-05-08

2007-05-08

Bui, Bing Q. (Department: 2614)

Telephonic communications

Centralized switching system

Call distribution to operator

C379S088130, C379S265020

Reexamination Certificate

active

11013853

ABSTRACT:
Apparatus includes a communications processor to receive and route communications from a plurality of communications mediums. A plurality of program generators is coupled to the communications processor. The plurality of program generators is further automatically to generate a plurality of media-specific control programs corresponding to each of a plurality of communication mediums in accordance with a media-independent portion of a source communications control file.

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