Method and apparatus for handling in-bound telemarketing calls

Method and apparatus for implementing call processing in...

Method and apparatus for implementing call processing in...

Method and apparatus for integrating agent status between a...

Method and apparatus for integrating agent status between a...

Method and apparatus for integrating business data and...

Method and apparatus for intelligent data network call setup

Method and apparatus for intelligent data network call setup

Method and apparatus for intelligent routing of incoming...

Method and apparatus for interactive voice processing with...

Method and apparatus for interfacing a customer with a call...

Method and apparatus for load-balancing of call processing betwe

Method and apparatus for load-balancing of call processing...

Method and apparatus for multimedia interaction routing...

Method and apparatus for on-hold switching

Method and apparatus for performing predictive dialing

Method and apparatus for priority queuing of telephone calls

Method and apparatus for processing customer contacts using...

Method and apparatus for processing real-time transactions...

Method and apparatus for providing a call center in a...