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CTI integration of telephonic calls moved between switches...

Telephonic communications – Centralized switching system – Call distribution to operator
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Customer automated response system

Telephonic communications – Centralized switching system – Call distribution to operator
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Customer communication service system

Telephonic communications – Centralized switching system – Call distribution to operator
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Customer communication service system

Telephonic communications – Centralized switching system – Call distribution to operator
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Customer interaction system

Telephonic communications – Centralized switching system – Call distribution to operator
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Customer queuing arrangement

Telephonic communications – Centralized switching system – Call distribution to operator
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Customer relationship management for “private”...

Telephonic communications – Centralized switching system – Call distribution to operator
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Customer self routing call center

Telephonic communications – Centralized switching system – Call distribution to operator
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Customer service by batch

Telephonic communications – Centralized switching system – Call distribution to operator
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Customer service request allocations based upon real-time...

Telephonic communications – Centralized switching system – Call distribution to operator
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Customer service routing system and method

Telephonic communications – Centralized switching system – Call distribution to operator
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Customer service transaction handling based on transaction...

Telephonic communications – Centralized switching system – Call distribution to operator
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Customer touch-point scoring system

Telephonic communications – Centralized switching system – Call distribution to operator
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Customer-centric interface and method of designing an interface

Telephonic communications – Centralized switching system – Call distribution to operator
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Customer-self routing call center

Telephonic communications – Centralized switching system – Call distribution to operator
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