Backup apparatus against line defect and backup method against l

Bell signal generating circuit

Best practices learning for agents in a communication system

Blended agent contact center

Blending communications in a call center

Blending communications in a call center

Boot system for distributed digital data processing system

Bus interface for automatic call distributor

Bypass for telephone switching system

Cabling for buildings

Call and connection control

Call and data correspondence in a call-in center employing virtu

Call and data correspondence in a call-in center employing...

Call and data correspondence in a call-in center employing...

Call and data correspondence in a call-in center employing...

Call center administration manager

Call center administration manager

Call center administration manager with rules-based routing...

Call center agent selection that optimizes call wait times

Call center application data and interoperation architecture...