4. Telephonic communications
  5. Centralized switching system
  6. Call distribution to operator
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Retrieval of data related to a call center

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Ringing technique in automatic call distribution

Telephonic communications – Centralized switching system – Call distribution to operator
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Routine communication sessions for recording

Telephonic communications – Centralized switching system – Call distribution to operator
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Routing calls to call centers

Telephonic communications – Centralized switching system – Call distribution to operator
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Routing data based on comparative income values

Telephonic communications – Centralized switching system – Call distribution to operator
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Routing data based on comparative income values

Telephonic communications – Centralized switching system – Call distribution to operator
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Rules-based queuing of calls to call-handling resources

Telephonic communications – Centralized switching system – Call distribution to operator
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Rules-based queuing of calls to call-handling resources

Telephonic communications – Centralized switching system – Call distribution to operator
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