Methods and apparatus for processing of communications in a...

Methods and apparatus for providing live agent assistance

Methods and apparatus for providing telephone support for...

Methods and apparatus for service state-based processing of...

Methods and apparatus for use in computer-to-human escalation

Methods and devices for identifying telecommunications...

Methods and systems for determining the classification of a call

Methods and systems for management of data for multiple call...

Methods and systems for providing dynamic message content to...

Methods for processing operator service system calls

Methods of controlling link quality and transmit power in...

Methods of establishing and terminating connections in a distrib

Methods of monitoring communications sessions in a contact...

Methods, systems and computer program products for automatic...

Miniature connector array

Minimum interruption cycle time threshold for reserve call...

Mobile log-in capability featuring fixed physical (terminal-depe

Mobile tele-computer network for motion picture, television and

Modification of voice prompting based on prior communication...

Modular digital telephone system and method including an...