Skill-based real-time call routing in telephony systems
Skill-value queuing in a call center
Skills-based automatic call distribution system
Solid state ringing switch
Splitter for analog telephone signal and digital data
Staffing-based percentage-allocation routing using real-time...
Staged predictive dialing system
Stagnation-judgment device and computer product
Statistically-predictive and agent-predictive call routing
Stored program controlled digital public exchange
Stores as call center resources
Subscriber apparatus with ringer generator for sending ringer si
Subscriber controlled call list deregistration
Supply for a subscriber control system
Switch buttons activated from an external network
Switch controller for a telecommunications network
Switchboard terminal apparatus having a plurality of loop circui
Switching system
Switching system and method for network having a plurality of te
Switching system data inheritance method and system