Telecommutable platform

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1998-01-19

2000-03-28

Hong, Harry S.

Telephonic communications

Centralized switching system

Call distribution to operator

379 9301, 379207, 379309, H04M 342, H04M 3523, H04M 1100

Patent

active

060441453

ABSTRACT:
A portable apparatus and method of providing a communication interface between a local agent and an automatic call distributor at a remote location through a first and second path of the public switched telephone network. The apparatus includes a portable enclosure and a voice tranceiver disposed within the portable enclosure and coupled to the first path of the public switched telephone network. The apparatus further includes a data transceiver disposed within the portable enclosure and coupled to the second path of the public switched telephone network.

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