4. Telephonic communications
  5. Centralized switching system
  6. Call distribution to operator

Rockwell Semiconductor Systems Inc.

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ACD with multi-lingual agent position

Telephonic communications – Centralized switching system – Call distribution to operator
Patent

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ACD with packet data based agent interconnect

Multiplex communications – Pathfinding or routing – Combined circuit switching and packet switching
Patent

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Adaptive method for Y-C separation in video signals

Television – Image signal processing circuitry specific to television – Chrominance-luminance signal separation
Patent

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Apparatus and method for identifying records of overflowed ACD c

Telephonic communications – Centralized switching system – Call distribution to operator
Patent

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Apparatus and method for identifying records of overflowed ACD c

Telephonic communications – Centralized switching system – Call distribution to operator
Patent

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