4. Multiplex communications
  5. Pathfinding or routing
  6. Combined circuit switching and packet switching

Michael C. Hollatz

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ACD with packet data based agent interconnect

Multiplex communications – Pathfinding or routing – Combined circuit switching and packet switching
Patent

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ACD with packet data based agent interconnect

Multiplex communications – Pathfinding or routing – Combined circuit switching and packet switching
Reexamination Certificate

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Apparatus and method of maintaining and improving agent...

Data processing: financial – business practice – management – or co – Automated electrical financial or business practice or... – Discount or incentive
Reexamination Certificate

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Automatic call distributor and method for routing incoming...

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Device for upgrading a reporting system

Telephonic communications – Centralized switching system – Call distribution to operator
Patent

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Profile ID: LFUS-PAI-P-1215316

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