Call center administration manager with rules-based routing...

Call center agent selection that optimizes call wait times

Call center application data and interoperation architecture...

Call center first access resolution

Call center for handling video calls from the hearing impaired

Call center for handling video calls from the hearing impaired

Call center integration with operator services databases

Call center IVR and ACD scripting method and graphical user...

Call center management system

Call center management systems

Call center management systems

Call center management systems

Call center monitoring system

Call center outbound/inbound balance system

Call center posting program

Call center resource processor

Call center services for local calls using local number portabil

Call center system

Call center system

Call center system for multiple transaction selections