4. Telephonic communications
  5. Centralized switching system
  6. Call distribution to operator

Romelia H. Flores

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Integrating enterprise and provider contact center resources...

Telephonic communications – Centralized switching system – Call distribution to operator
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Method for customer recognition and management

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Shared software agent for customer relations management...

Data processing: financial – business practice – management – or co – Automated electrical financial or business practice or... – Customer service
Reexamination Certificate

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Profile ID: LFUS-PAI-P-3205405

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