Method and system for measuring customer delivery service

Details Method and system for measuring customer delivery service Method and system for measuring customer delivery service

2007-03-06

2008-08-05

DeCady, Albert (Department: 2121)

Data processing: generic control systems or specific application

Specific application, apparatus or process

Product assembly or manufacturing

C700S120000, C705S028000

Reexamination Certificate

active

07409258

ABSTRACT:
Disclosed is a method and a system for measuring customer delivery service. A projected customer delivery date is generated. At least one projected output volume is determined based on the projected customer delivery date. At least one actual output volume is determined, and an accuracy of the projected customer delivery date is determined based on the at least one projected output volume and the at least one actual output volume.

REFERENCES:
patent: 5819232 (1998-10-01), Shipman
patent: 7039481 (2006-05-01), Kawase et al.
patent: 7218980 (2007-05-01), Orshansky et al.
patent: 2003/0195648 (2003-10-01), Bacin et al.
patent: 2005/0288986 (2005-12-01), Barts et al.

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