Method and apparatus for universal telephone operator service

Details Method and apparatus for universal telephone operator service Method and apparatus for universal telephone operator service

1997-02-21

1999-04-27

Wolinsky, Scott

Telephonic communications

Centralized switching system

Switching controlled in response to called station...

379146, 379207, 379220, 379223, H04M 360, H04M 342

Patent

active

058987711

ABSTRACT:
A local exchange carrier can provide operator service for a telephone call, whether intra-LATA or not, and in some cases to perform the service so that the call can be passed with the service already provided. Operator services for calls that require prior approval at a subscriber station for completion and those that do not (e.g., collect calls vs. credit card calls) are differentiated. If, for a particular call, it is determined that the required operator service does not require prior approval for the call being placed, then the operator service is provided from the end-office without routing the call to an operator services platform. The call may be serviced using an advanced intelligent network (AIN) system. If the required operator service does require prior approval, however, it is ultimately routed to an operator services platform of the local exchange carrier or interexchange carrier for provision of the service.

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