Identification of root cause for a transaction response time...

Error detection/correction and fault detection/recovery – Data processing system error or fault handling – Reliability and availability

Reexamination Certificate

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C714S026000, C714S043000

Reexamination Certificate

active

07487407

ABSTRACT:
Method and apparatus for identifying a cause for a response time problem for a transaction in a distributed computing system that includes a central server and a plurality of subsystems. Data is stored at each subsystem relating to sub-transactions of transactions performed by the subsystems. When a problem is discovered in connection with the completion of a particular transaction, each subsystem of the plurality of subsystems that was involved in the particular transaction is identified, and both instance data relating to all of the sub-transactions of the particular transaction stored at each identified subsystem and current hourly aggregate data stored at each identified subsystem is forwarded to the central server. Root-Cause Analysis is then performed using the forwarded instance data and aggregate data to identify the particular subsystem that caused the transaction problem.

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