Communications system and method for monitoring a group call...

Details Communications system and method for monitoring a group call... Communications system and method for monitoring a group call...

2005-07-19

2005-07-19

Hong, Harry S. (Department: 2642)

Telephonic communications

Centralized switching system

Call distribution to operator

C379S202010, C379S219000, C379S220010

Reexamination Certificate

active

06920215

ABSTRACT:
Computer-controlled communications system, particularly a private branch exchange for telephone and data communication, including a computer with at least one CTI application, a number of terminals which are combined to form a group, and an interface for transmitting data between the computer and one of the terminals. The interface monitors group call numbers and transmits status changes of the group call numbers with respect to at least one feature and/or to changes of the terminal status/statuses.

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