Error detection/correction and fault detection/recovery – Data processing system error or fault handling – Reliability and availability
Reexamination Certificate
2005-09-13
2005-09-13
Beausoliel, Robert (Department: 2114)
Error detection/correction and fault detection/recovery
Data processing system error or fault handling
Reliability and availability
C714S037000, C714S055000, C379S265020
Reexamination Certificate
active
06944799
ABSTRACT:
An multimedia synchronization services system has been provided that can synchronize input actions and test data measurements associated with activities of a client/server computer system. The system can be applied to virtual test systems coupled to a contact center to provide time latency measurements between input actions to the calling center and resulting contact center functions.
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Reference Manual; Multimedia Synchronization Server Reference Guide Release 1.0.0; Document 565-016-05 Revision A, Sep. 2001; pp. 1-43.
Presentation “Multimedia Synchronization Server”—a set of marketing slides which was available to a limited set of customers in Jul. 2001.
Presentation “Multimedia Test Ensemble” —an Empirix User Group Conference presentation delivered Oct. 2001.
Presentation “Best Practices—Implementing End-To-End CTI Testing” —Empirix User Group Conference presentation delivered Oct. 2001.
Seeley Albert Robinson
Sigel Steven Todd
Williams Douglas Carter
Beausoliel Robert
Chapin & Huang LLC
Empirix Inc.
Matthew Aaron
Rouille, Esq. David W.
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