Method and system for verifying information handling system...

Details Method and system for verifying information handling system... Method and system for verifying information handling system...

2008-05-27

2008-05-27

Iqbal, Nadeem (Department: 2114)

Error detection/correction and fault detection/recovery

Data processing system error or fault handling

Reliability and availability

Reexamination Certificate

active

07380167

ABSTRACT:
Hardware component failure diagnosis of an information handling system is verified with a hardware diagnostics code generated by a diagnostics module integrated with an information handling system and sent from the information handling system to a diagnostics engine of a service center. The hardware diagnostics code includes a unique identifier for the information handling system and a hardware component failure code that identifies the type of hardware and type of failure. The diagnostics engine analyzes the hardware diagnostics code to confirm that diagnostics were run on the information handling system and, for authentic hardware failures, automatically initiates the sending of a replacement hardware component to the information handling system.

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