Measuring catastrophic failure rates in updates

Details Measuring catastrophic failure rates in updates Measuring catastrophic failure rates in updates

2011-02-08

2011-02-08

Le, Dieu-Minh (Department: 2114)

Error detection/correction and fault detection/recovery

Data processing system error or fault handling

Reliability and availability

C714S038110

Reexamination Certificate

active

07886200

ABSTRACT:
Preventing continued distribution of a software update that is causing problems in computers is a challenging problem, particularly where the update causes a catastrophic failure such that the problem cannot be reported by the computer since the computer has been completely disabled. To manage this problem, when an update is delivered for installation, it first installs a program and configures it to execute at a specified reporting time. When that time is reached, the program sends a positive operations notification to the update server indicating that the program is okay or sends a notification that the program is okay so far, but the user is now shutting down the computer. The number of notifications received is tracked by the system in comparison to the number of software updates sent. If the notifications received are smaller than expected, the update may be causing catastrophic failures in the computers, preventing the sending of the notification, and thus the system can take corrective action to manage this problem early on, before more problematic updates are sent out.

REFERENCES:
patent: 7451003 (2008-11-01), Chester et al.
patent: 7523357 (2009-04-01), Irby et al.
patent: 2004/0058699 (2004-03-01), Jonsson et al.
patent: 2007/0044096 (2007-02-01), Choe
patent: 2009/0158261 (2009-06-01), Gielniak et al.
H. Debar et al., “The Intrusion Detection Message Exchange Format (IDMEF)”, Request for Comments 4765, Internet Engineering Task Force (IETF), Mar. 2007, 132 pages, [online] [Retrieved on Feb. 28, 2008] Retrieved from the Internet <URL:ftp://ftp.rfc-editor.org/in-notes/rfc4765.txt>.
“How WER Collects and Classifies Error Reports”, Microsoft Corporation, 3 pages, [online] [Retrieved on Feb. 28, 2008] Retrieved from the Internet <URL:http://www.microsoft.com/whdc/maintain/WER/ErrClass.mspx>.
“Privacy Statement for the Microsoft Error Reporting Service”, Oct. 10, 2005, Microsoft Corporation, 2 pages, [online] [Retrieved on Feb. 28, 2008] Retrieved from the Internet <URL:http://oca.microsoft.com/en/dcp20.asp>.
Watchdog—O—Matic Web Page, kwakkelflap.com, 1 page, [online] [Retrieved on Feb. 28, 2008] Retrieved from the Internet <URL:http://www.kwakkelflap.com/watchdog.html>.

Affiliated with

Also associated with

Rating

Measuring catastrophic failure rates in updates does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Measuring catastrophic failure rates in updates, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Measuring catastrophic failure rates in updates will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFUS-PAI-O-2632969