Method and apparatus for automatically transferring a caller to

Telephonic communications – Audio message storage – retrieval – or synthesis

Patent

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Details

379 67, 379 88, 379 89, 379201, 379399, 370355, 370364, H04M 164, H04M 342, H04M 100, H04L 1250, H04Q 1100

Patent

active

058258515

ABSTRACT:
An automatic transferring apparatus for an exchange and a method therefor which automatically transfers an office line incoming call to an extension line includes: a unit connected to a switching circuit for converting received serial vocal data into parallel data; a memory for directly storing without further conversion the parallel-converted vocal data as a vocal guide message; a unit connected to the switching circuit for converting a DTMF signal into digital data; a unit for converting the parallel vocal data output from the memory into serial vocal data, and outputting it to the switching circuit; a unit for directly time slots assignment of the serial/parallel converting unit and parallel/serial converting unit; a unit connected to an exchange controller for receiving a command for automatic transfer; and an automatic transfer controller for controlling the memory in a recording mode to thereby store the parallel-converted vocal data as a vocal guide message, the controller outputting the vocal guide message by controlling the memory in automatic transfer mode, the controller outputting a received DTMF signal to the exchange controller as an extension number.

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patent: 5495522 (1996-02-01), Allen et al.
patent: 5506890 (1996-04-01), Gupta et al.
patent: 5511111 (1996-04-01), Serbetcioglu et al.

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