Web-page interface to telephony features

Multiplex communications – Pathfinding or routing – Switching a message which includes an address header

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Details

370401, 370404, 370427, 379 9001, 379 9301, 379210, 709217, 709223, H04M 1100, H04M 342, H04L 1228, G06F 15163

Patent

active

060318368

ABSTRACT:
A method is provided for clients to access server-based telephony features in the Internet or other non-telephony client-server network, in a platform-independent and network-independent fashion and without modification of the clients. A user of a client (101) uses the client's World Wide Web (WWW) browser (113) to download from a WWW server (104) a page (115) that defines a blank feature form that has virtual actuators and associated parameters fields for the telephony features. The user marks up the downloaded page via the WWW browser to indicate feature selection and any feature parameters, and uploads the marked up page to the WWW server. A form-interpreting script (116) executed by the WWW server interprets the marked up page, and the WWW server sends a feature request that corresponds to the user's feature selection and user-specified parameters to a telephony feature server (105). The telephony feature server responds to the request by providing the requested feature to the user's client. If needed, the WWW server also requests the client to establish a TCP/IP connection with the telephony feature server.

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