Error detection/correction and fault detection/recovery – Data processing system error or fault handling – Reliability and availability
Reexamination Certificate
2007-06-20
2010-06-15
Maskulinski, Michael C (Department: 2113)
Error detection/correction and fault detection/recovery
Data processing system error or fault handling
Reliability and availability
Reexamination Certificate
active
07739551
ABSTRACT:
An error in a web page displayed on a device is detected. The error is assigned to a bucket to indicate a type of the error, and a record describing the current state of the device is generated. Both an indication of the bucket and the record describing the current state of the device are then sent to a server. At the server, error information including error records and bucket identifiers are received from multiple devices. Each error record describes a current state of one of the multiple devices at a time when an error in a web page displayed on the one device was detected. Each bucket identifier corresponds to one of the error records and describes a type of the error associated with that error record. The error records are grouped into multiple baskets based at least in part on the current state information in the error records.
REFERENCES:
patent: 5793966 (1998-08-01), Amstein et al.
patent: 6216237 (2001-04-01), Klemm et al.
patent: 6385699 (2002-05-01), Bozman et al.
patent: 6591379 (2003-07-01), LeVine et al.
patent: 6629267 (2003-09-01), Glerum et al.
patent: 6854016 (2005-02-01), Kraenzel et al.
patent: 7149928 (2006-12-01), van Os
patent: 2002/0188696 (2002-12-01), Ullmann et al.
patent: 2004/0059809 (2004-03-01), Benedikt et al.
patent: 2005/0177597 (2005-08-01), Elmer
patent: 2005/0229104 (2005-10-01), Franco et al.
patent: 2006/0047724 (2006-03-01), Messing et al.
patent: 2006/0156077 (2006-07-01), Altaf et al.
patent: 2006/0161800 (2006-07-01), Dathathraya et al.
patent: 2008/0155340 (2008-06-01), Tsun
patent: 2008/0229323 (2008-09-01), Mackey
patent: 2008/0275951 (2008-11-01), Hind et al.
patent: 2009/0063908 (2009-03-01), Sankaran et al.
“Collecting diagnostic information after a server or client crash”, http://www-12.lotus.com/ldd/doc/domino—notes/7.0/help7—admin.nsf/f4b82fbb75e942a6852566ac0037f284/c982c19f7664a24d8525706f0065ec44?openDocument.
“Quality Feedback Agent”, http://www.mozilla.org/quality/qfa.html.
Cabello Percy, “Airbag to be added to Mozilla applications”, Date: Sep. 13, 2006, http://mozillalinks.org/wp/2006/09/airbag-to-be-added-to-mozilla-applications/.
Microsoft Customer Experience Improvement Program, Updated: Oct. 1, 2005, http://www.microsoft.com/products/ceip/en-us/default.mspx?pf=true.
How to troubleshoot program faults with Dr. Watson, http://support.microsoft.com/kb/275481.
Eickmeyer Kellie
Hawkins John M.
Maliouta Jane (Evguenia)
Rosnow Harley Michael
Maskulinski Michael C
Microsoft Corporation
LandOfFree
Web page error reporting does not yet have a rating. At this time, there are no reviews or comments for this patent.
If you have personal experience with Web page error reporting, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Web page error reporting will most certainly appreciate the feedback.
Profile ID: LFUS-PAI-O-4160407