Testing platform integration methodology

Details Testing platform integration methodology Testing platform integration methodology

2006-09-05

2006-09-05

Beausoliel, Robert (Department: 2113)

Error detection/correction and fault detection/recovery

Data processing system error or fault handling

Reliability and availability

C714S057000, C379S009030, C379S010010

Reexamination Certificate

active

07103795

ABSTRACT:
A method for automatically testing elements in a telecommunications network. An automated testing protocol is initiated based on the notification of a network event. When test results are received from the automated testing protocol, a trouble ticket is automatically opened containing the test results. The trouble ticket is then routed to the appropriate party. In embodiments of the invention, test results are logged, a database is queried to determine if the event has occurred previously, the trouble ticket is prioritized based on the severity of the event, and a time stamp is placed on the trouble ticket. The automated testing protocol and the event correlation database can be accessed through a graphical user interface. Multiple automated testing modules can be integrated into a single graphical user interface. Users can log in to prevent interference among users.

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