Telephony intelligence in a data packet network

Details Telephony intelligence in a data packet network Telephony intelligence in a data packet network

2007-10-29

2011-10-04

Lee, Andrew (Department: 2472)

Multiplex communications

Pathfinding or routing

Combined circuit switching and packet switching

C370S401000, C370S466000

Reexamination Certificate

active

08031698

ABSTRACT:
A packet-data network is made intelligent in the sense of a connection-oriented, switched telephony (COST) network by enhancing one or more interconnected IP routers in the network with computer-telephony integration (CTI) processors executing CTI applications. No-charge-to-calling-party IP addresses are assigned and sponsored by various enterprises, who may also maintain call centers having at least one CTI-enhanced IP router connected to the network, and agent stations having IP telephones connected to the call-center-located IP router. With appropriate software and the CTI link to IP routers the performance of well-known conventional telephone systems may be provided in packet networks like the Internet.

REFERENCES:
patent: 5495522 (1996-02-01), Allen et al.
patent: 5497373 (1996-03-01), Hulen et al.
patent: 5958064 (1999-09-01), Judd et al.
patent: 6850602 (2005-02-01), Chou
patent: 7136475 (2006-11-01), Rogers et al.

Affiliated with

Also associated with

Rating

Telephony intelligence in a data packet network does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Telephony intelligence in a data packet network, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Telephony intelligence in a data packet network will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFUS-PAI-O-4281498