Telephonic communications – Centralized switching system – Switching controlled in response to called station...
Patent
1992-08-07
1995-10-24
Hofsass, Jeffery A.
Telephonic communications
Centralized switching system
Switching controlled in response to called station...
379265, 379357, H04M 100
Patent
active
054616689
ABSTRACT:
A telephonic console (10) having a visual display (12) and a keyboard (14) for making manual entries to control the console (10) to perform different functions in conjunction with an automatic call distribution system (14) interconnecting telephonic units (16) of an external network (18) with a plurality of telephone consoles (10), a console personality programming apparatus having a nonvolatile memory (32) within the console storing a personality code associated with one of a plurality of different personalities, a microprocessor (20) for reading the personality code and for controlling the console (10) to function in accordance with the one personality associated with the read code.
REFERENCES:
patent: 4744103 (1988-11-01), Dahlquist et al.
patent: 4759056 (1988-07-01), Akiyama
patent: 4897866 (1990-01-01), Majmudar et al.
patent: 4928306 (1990-05-01), Biswas et al.
patent: 5371785 (1994-12-01), Marankiewicz
Hsing et al, "An Interactive Touch Phone for Office Automation" IEEE Communications Magazine, Feb. 1985, pp. 21-26.
Matsuo et al, "Personal Telephone Services Using IC-Cards" Jul. 1989, IEEE Communications Magazine pp. 41-48.
Marcinkiewicz David A.
Smith Earl L.
Zdenek John M.
Hofsass Jeffery A.
Hunter Daniel S.
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