Telephonic communications – Centralized switching system – Call distribution to operator
Patent
1999-03-15
2000-10-31
Weaver, Scott L.
Telephonic communications
Centralized switching system
Call distribution to operator
379 8817, 379 9323, H04M 3487
Patent
active
061414131
ABSTRACT:
A telephone number/Web page look-up apparatus may be implemented in a telephone answering apparatus (15) for answering telephone calls to telephone numbers for which telephone calls are being answered by the telephone answering apparatus. The telephone answering apparatus includes a storage device (16) which stores information linking at least one of the telephone numbers for which telephone calls are being answered by the telephone answering apparatus to a uniform resource locator (URL) identifying a page on the World Wide Web (Web page) associated with the telephone number, a look-up device (18) which looks up the telephone number of each telephone call answered by the telephone answering apparatus in the storage device and, if the telephone number is found in the storage device, retrieves the URL identifying the Web page associated with the telephone number from the storage device, a display (12), and a Web page display device (18) which displays on the display the Web page associated with the telephone number of the telephone call answered by the telephone answering apparatus in response to the URL retrieved from the storage device.
REFERENCES:
patent: 5754636 (1998-05-01), Bayless et al.
patent: 5802526 (1998-09-01), Fawcett et al.
patent: 5884032 (1999-03-01), Bateman et al.
patent: 5946381 (1999-08-01), Danne et al.
patent: 6014379 (2000-01-01), White et al.
Morley John
Waldner Wayne
American Tel-A-System , Inc.
Weaver Scott L.
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