Technique for efficiently accessing telephone messages

Details Technique for efficiently accessing telephone messages Technique for efficiently accessing telephone messages

1997-02-05

2000-11-21

Tsang, Fan S.

Telephonic communications

Audio message storage, retrieval, or synthesis

Message management

379 70, 379 8827, H04M 164

Patent

active

061513865

ABSTRACT:
In a telephone answering system, announcements are pre-recorded to elicit from a caller one or more attributes and details of a message. Such attributes may include the identity of the caller, the purpose of the call, etc. Information concerning each attribute of the message is stored in the system separate from the message details. By reviewing at least one attribute of each message saved on the system, the called party is able to identify any messages of interest before listening to any message details. The called party may then retrieve the message details of each identified message.

REFERENCES:
patent: 4757525 (1988-07-01), Matthews et al.
patent: 4837798 (1989-06-01), Cohen et al.
patent: 4850005 (1989-07-01), Hashimoto
patent: 4853952 (1989-08-01), Jachmann et al.
patent: 5003574 (1991-03-01), Denq et al.
patent: 5572576 (1996-11-01), Klauener et al.
patent: 5907320 (1999-05-01), Beesley et al.

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