Systems and methods for diagnosing and fixing electronic...

Details Systems and methods for diagnosing and fixing electronic... Systems and methods for diagnosing and fixing electronic...

2011-08-23

2011-08-23

Riad, Amine (Department: 2113)

Error detection/correction and fault detection/recovery

Data processing system error or fault handling

Reliability and availability

C714S047300

Reexamination Certificate

active

08006121

ABSTRACT:
Systems and methods for reducing the cost and time required for diagnosing and fixing electronic devices are provided. A host electronic device may be configured to generate a log of events that it experiences. A help component may access the generated log and analyze the log to detect if the host device has experienced a problem. Data may then be exchanged between the help component and the host device in order to fix the detected problem.

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